Hello Pet Lovers.
We are the biggest fans of pet care business owners and their passion of working with animals. We want to see them succeed and help deliver the highest quality of care to happy & healthy pets.
PawLoyalty was started in 2010 by husband and wife team, Garret & Jamie Tadlock. Designed to simplify the pet parent experience and allow pet professionals to deliver the highest quality of care, we are proud to have worked with thousands of pet professionals over the past decade.
Today we help pet care facilities operate at the highest level by streamlining & simplifying the process to deliver quality customer experiences & amazing animal care. We love what we do and are grateful to work in an industry that is driven by love and passion.
We have a diverse team of pet lovers helping drive our mission of creating success for pet care professionals. Through our experiences we have served the pet community for 18+ years across pet retail, resorts, grooming shops and as owner/operators of daycare facilities.
When you have a question, the voice on the other end has walked 100 miles in a facility. They have had the highs filled with belly rubs, awesome teamwork and amazing customers as well as the crazy holidays, early openings and that annoying dog in playgroup.
When our humans are not in-front of a computer screen. We love a good party. A funny joke. A great meal. A snuggly pet. A good book. A day on the water and an ice cold beverage (YES, sometimes during work hours). We are filled with good vibes, funny quirks and smiling faces (thanks Zoom!).
We are here to help.
PawLoyalty has made our lives easier.
It delivered what my business needed to handle check-ins and check-outs. It fit into my existing business processes seamlessly and helped me streamline other processes. I don’t take advantage of every feature but I continue to find ways to improve my business with new and continuously improving features.
Bryl V.General Manager, User since 2015
5 star all the way. The best boarding, training, grooming software!
As a new upcoming business opened in sept. of 2014 PawLoyalty has serviced us according to our needs. We are a small business but this program does everything for our boarding, grooming and training business. It has helped our business become more organized, more efficient, overall improved our workflow.
Donna P.Chief Canine Officer
Simple to Use. Great Support. Pet Parents Love the Report Cards.
I love that my customers are engaged and appreciate the extra effort that the software lets us provide. My staff learned the software in a matter of 90 minutes. I love that they are always adding new reports and other features that help us grow. I love that their reporting can tell me how my business is performing.